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digionex
Home Services About Portfolio Pricing FAQ Contact
Home Services About Portfolio Pricing FAQ Contact

Privacy Policy

How we collect, use, and protect your personal information

Last Updated: 1st January 2026

Data Controller Information

This privacy policy explains how digionex Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our strategic portfolio tracking services. digionex Ltd is the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Company Details:
digionex Ltd
Gladstonos Street 52
3079 Limassol, Limassol District
Cyprus
Registration Number: HE963258
VAT Number: CY96741258X

Data Collection

We collect various types of information to provide and improve our strategic portfolio tracking services. The data we collect includes personal information you provide directly to us and information automatically collected when you visit our website. This data collection enables us to deliver personalised services, improve our offerings, and maintain communication with our clients and prospects.

Personal information we may collect includes:

  • Name and contact details (email address, phone number, postal address)
  • Company information and professional details
  • Communication preferences and enquiry details
  • Website usage information and analytics data
  • Technical information such as IP address, browser type, and device information
  • Cookie data and tracking information for website functionality and marketing purposes

How We Use Your Information

We use your personal data for various legitimate business purposes related to our strategic portfolio tracking services. How we use your information depends on how you interact with our website and services, the preferences you express, and the applicable legal requirements.

We use of your data includes:

  • Providing and delivering our strategic portfolio tracking services
  • Responding to enquiries and providing customer support
  • Processing service requests and managing client relationships
  • Sending service-related communications and updates
  • Improving our website functionality and user experience
  • Conducting analytics to understand service usage and preferences
  • Marketing our services to prospects and existing clients (where consent is provided)
  • Complying with legal obligations and regulatory requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our strategic portfolio tracking services, such as hosting providers, analytics services, and professional advisors. All third parties are required to maintain appropriate security measures and use your information only for the purposes we specify.

We may also disclose your information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.

Your Rights

Under the GDPR and other applicable data protection laws, you have several rights regarding your personal information. These rights include the ability to access, correct, or delete your personal data, as well as to restrict or object to certain processing activities.

Your rights include:

  • Right to access your personal data and obtain information about how it is processed
  • Right to rectify inaccurate or incomplete personal data
  • Right to erasure (right to be forgotten) in certain circumstances
  • Right to restrict processing of your personal data
  • Right to data portability
  • Right to object to processing based on legitimate interests
  • Right to withdraw consent where processing is based on consent
  • Right to lodge a complaint with a supervisory authority

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Data retention periods vary depending on the type of information and the purpose for which it was collected.

Generally, we retain:

  • Client account information for the duration of the business relationship plus seven years
  • Marketing contact information until you unsubscribe or we determine it is no longer relevant
  • Website analytics data for up to 26 months
  • Legal and compliance records as required by applicable regulations

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection measures.

International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data to third countries, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other legally recognised transfer mechanisms.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us about data protection matters, please reach out using the following contact information:

Privacy Contact:
Email: privacy@digionex.pro
Phone: +357 25475122
Post: digionex Ltd, Gladstonos Street 52, 3079 Limassol, Limassol District, Cyprus

We will respond to your enquiry within one month of receipt, or sooner where possible. If your request is complex or we receive multiple requests, we may extend this period by up to two months and will inform you of any such extension.

digionex Ltd

Gladstonos Street 52
3079 Limassol
Limassol District, Cyprus

Registration Number: HE963258
VAT Number: CY96741258X

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Contact Details

+357 25475122

contact@digionex.pro

support@digionex.pro

Business Hours:
Mon-Fri: 11:00 - 20:00

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